QP022

Communications

Situation

Imparting or exchanging information by speaking, writing, or using some other medium

Task

There are many… QR032 PACER, QR033 Meeting Minutes or notes, Templates, Emails, MS Outlook Calendar, MS Teams internal/Teams meetings, to name a few, but here are two widely used internal practices:

Emails

Situation

Need to instantly exchange business communication, files, images or other attachments and transmit globally, in a flexible timeless, efficient and effective way

Task

Reply to or send an email and/or leave a reference/audit trail of communication

Action

Keep it short and succinct. Before replying – Think! Forward to only those who benefit from the content. Read trails from the top, limit your replies, and no 😊!

Result

A submitted documented message in a secure, fast, easy reference, two-way communication tool

Templates / QR Documents

Situation

Require a pre-configured document with the most important layout and design elements already create

Task

Prepare a formal Quorum document, Power Point presentation, Out of office, PMR, Company Expenses, PACER/Meeting Minutes and more

Action

Navigate to Q-Quality > QR documents or Templates, Download / copy a ‘Draft’ template, ‘save as’ to your local OneDrive folder

Result

Saves time, simplifies creation, reduces error, and increases efficiency.

Action

Meetings, Messaging, Presentations, the following of Quorum Processes

Result

Promotes a unified team approach, company branding and professionalism.